Springvale Car Sales

Customer Feedback
Springvale Car Sales

We pride ourselves on our customer service and overall customer satisfaction, at Springvale Car Sales we work effortlessly to ensure all of our customers have a pleasant buying or selling experience.

This page shows the latest testimonials from some of our delighted customers we have had the pleasure to deal with to prove our dedication to our overall customer service.

on Autotrader on Google

"Professional and Easy!"

By Sadie J

Fantastic and professional service, made the process the easiest I have ever done. Chris was very approachable and nothing was an too much trouble. Wouldn’t hesitate in buying from them again! Thrilled with my new car!

"Exceptional Car Sales"

By P & A J

Excellent service from both Adam& Chris.Only wish we had known about them 6 weeks earlier.Would have saved ourselves a lot of anxiety and cash.Can't fault them and will definitely recommend.


By Anonymous

Excellent service, had car sorted and in great shape. Lovely guys, highly recommend.

"Excellent customer care"

By Phillip T

Brought a BMW X3 from Chris & Adam. Really pleased with the car & the service I received with the aftersales. Had a slight problem with the window rang Chris he went above & beyond to get it fixed. Would definitely purchase another car from them.

"Mondeo 2021"

By Shaun A

Purchased a lovely mondeo in jan 2021.. car had a battery issue which was replaced with no issue s . Going back in feb to have a few marks repainted .. nothing is to much hassle for these guys . After service is second to none . If you need a new car , you won’t go far wrong with buying from here .....

"can't fault Chris and the team"

By Gary Cattle

What great experience I had buying a car. But I did have a couple of problems with the car after a couple of days. But I can't fault Chris and the team. Had the car fixed and back in one day. Great experience.

"definitely recommend"

By Shaun Spence

I received a fantastic service when I purchased my Nissan e-NV 200 van, they delivered all the way into London England on time before ulez hit. Thank you to Chris and the helpful delivery driver, I will definitely recommend

"easy with Chris and Adam"

By Sarah Vaughan

Top notch guys buying a set of wheels made easy with Chris and Adam!

"what a fantastic business "

By Leigh Howells

Hi guys just want to put this out there, what a fantastic business Chris and Adam are doing. Bought a car from them( first time ) and would highly recommend a visit. No pressure on arrival and Chris has been an absolute pleasure to do business with. Nothing has been an issue and the after care has been second to none. Fantastic job guys.

"easy and stress free"

By Adam Knight

Best experience I've had buying a car from Adam! He gave me a great valuation for my old car and the process of buying my new car was easy and stress free. After having the car a few days there was a small issue with one of the lights but Adam went above and beyond to make sure this was fixed. Me and my wife are over the moon with our new car and will definitely be returning to springvale car sales when we fancy a different car.

"honest, non pushy sale"

By Eleanore Sharpe

Sales team? More like information advisors, and instructors. No hard sales at all. Anxieties were relieved, by simply allowing us to find our way round the car. All answers, answered fully to their best ability. After 5 years of driving a car with a pull clasp handbrake on the dashboard, and a gear stick on the driving wheel. The salesman kindly took me for a second test drive, explaining whilst I watched carefully and pulled over for me to take a second drive on the route. There were no issues on my return the following morning with a second opinion, and request for a third test drive. With advisement from my friend that the air con wasn't cooling fast enough, there was no argument with offer to fill the air con with gas, along with valeting for collection. If you want a good, honest, non pushy sale. These guys should be top of your list. You won't walk out with something you don't want or are uncomfortable with.

"really understanding and helpful"

By Liam Weston

I bought a car here and the guys were really helpful! They answered all my questions as I have never bought a car before and were really understanding and helpful.

"best car sales in Wales"

By Bea Yhnell

Possibly the best car sales in Wales. Outstanding customer service, bought a Skoda Fabia, Adam couldn't do enough for us. They threw in four new tyres and a full tank of petrol. If you're thinking of buying a car, this is the place to go. Perfect experience all round. Thank you!!

" no pressure to buy"

By Gerald Dodd

Excellent service from Chris so easy to talk to and no pressure to buy, i would recommend them 100%, very pleased with the sale and car, if your looking for a car, give them a try,

"friendly and professional"


Bought a car in April 2021 no issues at all. Very friendly and professional customer service. I will definitely recommend them …

"great team of blokes"

By Don leach

Saw the van on their website they sent me a video of it i bought it there and then i asked for a tow bar be fitted which they did without question.They rang me when it was ready and i travelled up from London to collect it. Nothing was to much trouble van drives like a dream . They are a great team of blokes.

"Chris and Adam were amazing"

By Neil Mohamed

Excellent service and sales I would highly recommend to buy here Chris and Adam were amazing top guys!

"friendly helpful service"

By Sally Ibba

We picked up our scoda Octavia on Saturday. It is so clean it looks new and we received very friendly helpful service. Would reccomend.

"Definitely recommend"

By arunas banys

Easy to communicate, very friendly professional and ready to help. No pressure. Recently bought a car and couldn't be more satisfied with my purchase. Definitely recommend for anyone looking to buy a car. Most smooth and pleasant car purchase I've ever had.

"Good honest dealer"

By scott sturley

I needed to buy my wife a new car but was working overseas at the time so wanted to be sure I was buying it from a good dealer. I read the many reviews about Springvale car sales and decided to buy a blue BMW touring. What can I say?! Well from start to finish Chris was fantastic. Answering all questions very quickly and in detail. Car was delivered by Chris and everything was in order as expected. Due to me buying abroad Chris said that I could inspect the car on my return (3 weeks time!) and that he wanted me to be 100% happy. On my return I checked the car over and it was fantastic. I thought the tyres were getting near needing replacement so Chris paid for them to be changed with no issues at all. Good honest dealer here that is highly recommend. Thank you

"Chris and Adam were amazing"

By lisa oneill

Had the best experience with this company, car sales can be quite intimidating places but this place is exactly the opposite. Chris and Adam were amazing, friendly and very helpful, no pressure and nothing too much trouble, I would highly recommend them

"friendly and courteous"

By michael webb

I recently bought a car from Springvale cars, the service was very professional, friendly and courteous. Adam and Chris were really helpful and listened to what I needed and could afford. I recently contacted them as the car had developed a problem. Their response was quick, the job was done haste free, under warranty. Amazing service. Thanks guys

"extremely happy"

By Rus Vlad

Very polite and good people, extremely happy with them, totally recommend.

"straightforward sales process"

By sue backhouse

Really straightforward sales process, no pressurised selling and very helpful guys. Thank you!

"amazing service!"

By Sarah Barton

Bought a car from here about 3 months ago amazing service! Had a couple of issues but all sorted nothing is too much trouble for them! Would recommend

"highly recommended"

By Matthew Gray

Top service, great staff...highly recommended

"Good service"


Good service needs to put vehicles up to date before test run makes since

"helpful and professional"


Very pleased with the service very helpful and professional can't fault them on anything

"Nothing was too much trouble"

By Lucy Jones

Great service. Just bought a car from Springvale car sales. Non pushy salesmen and excellent customer service. Chris was extremely helpful and friendly. Sale was quick and ran smoothly. Nothing was too much trouble and chris was very prompt at answering any messages via text. Would definately recommend.

"non-pushy(unlike other places)"

By Evan Beman

The Two chaps who we delt with were polite,non-pushy(unlike other places) and friendly. Can't recommend them enough. Lovely Car and a great deal to boot! Thanks

"extremely helpful"

By Johnathan Brown

I called in 2 or 3 weeks ago I was interested in 2 vehicles but found a vehicle more suited to my needs later that day. But the customer service was outstanding and the gentleman was extremely helpful and friendly.

"first class service"

By Paul Walsh

Chris and Adam can't do enough absolutely first class service .Car radio had a problem and was sorted within days of purchase. I would recommend this garage 100%

"Great customer service"

By David Boxall

Just brought a Vauxhall Mokka , I would like to thank Chris for the way he treated us. I would recommend anyone who is looking to purchase a car definitely give Chris or Adam A call, you will not be disappointed . Great customer service, quality cars, all round genuine guys.

"Highly recommended"

By Gareth Jeffries

I bought a passat estate for a great price and service was spot on nothing was a issue. Highly recommended

"great after sales service"

By Lynne Peploe

Really friendly people, low mileage cars, good prices and great after sales service.

"Very friendly and helpful"

By Matty Dobbs

Bought a car today and very pleased with the service. Very friendly and helpful. Will be buying future cars from here


By Steve M


"Highly recommend"

By Nathan P

Purchased a vehicle a couple of weeks ago. The price was better than fair, it was a bargain. The staff were really helpful and new a lot of information about their stock. I've not had any issues with the car I purchased from them yet and I'll be surprised if I do. 3 months warranty and a years AA breakdown cover is a nice little extra as well. I would highly recommend!

"Brilliant service"

By James Skeet

Brilliant service and Chris is a brilliant sales person and the car perfect.

"Very happy"

By Sky Bright

I have bought a toyota avensis car from them and in order to buy the car, I came all the way from London to Wales based on the trust n description they gave me over the phone which was honest description. I am happy with the car and car never gave me any trouble since two months of driving. Very happy with the car and its condition. They washed the car as well n kept it neat and clean both inside and out what I like clean car. Highly recommended them n their service is also very friendly and kept a very excellent communication throughout. I will suggest them to keep some Japanese car collection as well specially Toyota and Honda collection as they are very reliable and durable car and have huge demand besides other car brands.

"Fabulous, simply Fabulous!"

By Debbie and Ron Cartwright

Fabulous, simply Fabulous! Everything was faultless. Everybody we dealt with was so polite, friendly and incredibly helpful. Adam was a dream to deal with and the man that washed the cars was witty and happy. The car we bought was checked over thoroughly before we could have it just to make sure it was perfect. Thank you all for a truly painless procedure.

"Thank you so much"

By Annie McAteer

I visited Springvale car sales back in February and bought a car off Adam. I can't recommend using Springvale cars enough, he went above and beyond for me and the communication was great. I didn't feel pressured at all and as a female buying a car i felt supported and sufficiently informed. There was a slight issue with the sensor on the car i purchased and this was fixed with no problem at all even after the 3 months. Thank you so much for making buying the car so stress free.


By Maria M

Such a friendly helpful place, nothing is too much trouble even though I bought my car over a year ago the service has always been amazing, just this week my gear cable snapped, and I was stuck with my kids in the car, I gave these guys a call and they came straight out to me and my kids, took my car back to the garage and had it fixed by next day, just couldn’t say how really thankful we are .

"Straightforward, and accommodating."

By Dan B

An overall great exeriance, no complaints. I called in advance to ask if the car I was interested in is still available and then headed down to have a look. I wasnt hounded and questioned, I was just given the keys to give the car a test drive. It was all very straight forward. My partner is in the market for a new car and we'll be calling up to see what they have available.


By Jackie D

This was a truly distressed purchase, we were in immediate need of a replacement car and thank goodness we found Springvale Car Sales. We couldn't get to the showroom immediately (no car!) but had seen a car that we were interested in and had discussed the details with Springvale Car Sales. They then asked where we lived and came to collect us, most certainly not expecting that. They collected us in the car we had expressed interest in which allowed us to enjoy the experience of being driven in the car of our choice and being able to ask questions. I then had a test drive with them. When we disused the purchase, they presented the options and we secured a really good deal. All done in the form of a conversation, no selling, no pressure. Very easy, very calm. If that wasn't enough, he then took us to the garage where our car was awaiting collection. Again,we weren't expecting that. They helped with all the paperwork, and have been an absolute joy to deal with. Amazing.

"An enjoyable experience"

By Lynne G

I recently bought a car here and I found them friendly helpful and honest. They were realistic about the car I bought with no big sales pitch. The price was fair, it is 11 years old , with a new MOT, full service history, 3 month warranty, 1 year AA cover, 2 keys ,clean, with new floor mats and petrol in the tank. I can't fault the service. I have only had the car a week but so far its going well.The Garage is a bit out of the way, but well worth seeking out. I can certainly recommend it.

"Extremely satisfied"

By Mel P

Excellent service nothing is too much trouble would highly recommend.

"These guys were great"

By Gavin Richardson

I came here to find a car for my mum and these guys were great. I got all the info and advice I needed before the sale. They provided all paperwork and were happy to help even after the sale. Top place and trustworthy.

"First class service"

By Sue Bevan

First class service I would recommend them nothing was to much tròuble they deserve 5 stars

"Helpful, friendly and professional"

By Claire Burgess

Helpful, friendly and professional, a great all round service with lovely people. The car was recommended to me for my needs and is perfect. Thank you both for your very easy going car buying experience, no hassle, no pressure and a great purchase.

"Friendly, helpful and professional"

By Sebastian Pacuk

I bought my car around three months ago and couldn’t be more happy. It’s working like a charm. Adam and Chris were really friendly, helpful and professional. Definitely first place to go when I’ll decide to change my car.

"Would recommend to anyone"

By Rhydian Gibbs

Purchased a car today. Knowledgeable and friendly staff who couldn't do enough to help me. Very reasonable prices will be going there in future for another car! Would recommend to anyone

"Very comfortable and friendly experience "

By D Labe

I found Chris and Adam very pleasant and helpful, nothing was too much trouble. I had a small problem which they resolved with no question at all. Overall a very comfortable and friendly experience and I would recommend anyone to purchase a vehicle from them.

"Relaxed atmosphere for a lady buyer"

By J Horton-Stanley

Excellent experience at Springvale Car Sales. No hard sell, lots of info given and a relaxed atmosphere for a lady buyer. I'm loving my new set of wheels, it was worth the trip across the bridge

"Service is second to none"

By K Howard

This is the third time we've purchased a car from Chris and Adam at Springvale Car Sales service is second to none they go above and beyond to make sure you get the best deal possible. Cheers lads

"I would definitely recommend them!"

By S Lemoigne

Bought my first car with Chris and he was very knowledgeable. I felt safe dealing with him. I had minor issues with the car passed the second year and he did everything to help and sorted things very quickly. I would definitely recommend them!

"First class aftercare service"

By D Bailey

Brilliant service. Both friendly and knowledgeable staff. Would highly recommend. Felt no pressure to buy and was given ample time to view cars on forecourt with no sales pitches , then picked a car and was given as much time as we wanted to view it and test drive it. Staff had full knowledge of the car and was able to answer all my questions. We drove car away from there knowing we had bought from a really trust worthy business. Definitely a 5* .

Now 3 months on from purchase had small issue with light on dash and recived first class aftercare service from Springvale Car Sales who resolved issue immediately with a second to none response and professionalism again friendly and approachable. Myself and my wife would highly recommend. Great company!

This is just a selection of our reviews, please check out our AutoTrader and Google pages for more!

on Autotrader on Google

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