We pride ourselves on our customer service and overall customer satisfaction, at Springvale Car Sales we work effortlessly to ensure all of our customers have a pleasant buying or selling experience.
This page shows the latest testimonials from some of our delighted customers we have had the pleasure to deal with to prove our dedication to our overall customer service.
on Autotrader on Google
By Nathan P
Purchased a vehicle a couple of weeks ago. The price was better than fair, it was a bargain. The staff were really helpful and new a lot of information about their stock. I've not had any issues with the car I purchased from them yet and I'll be surprised if I do. 3 months warranty and a years AA breakdown cover is a nice little extra as well. I would highly recommend!
By James Skeet
Brilliant service and Chris is a brilliant sales person and the car perfect.
By Sky Bright
I have bought a toyota avensis car from them and in order to buy the car, I came all the way from London to Wales based on the trust n description they gave me over the phone which was honest description. I am happy with the car and car never gave me any trouble since two months of driving. Very happy with the car and its condition. They washed the car as well n kept it neat and clean both inside and out what I like clean car. Highly recommended them n their service is also very friendly and kept a very excellent communication throughout. I will suggest them to keep some Japanese car collection as well specially Toyota and Honda collection as they are very reliable and durable car and have huge demand besides other car brands.
"Fabulous, simply Fabulous!"
By Debbie and Ron Cartwright
Fabulous, simply Fabulous! Everything was faultless. Everybody we dealt with was so polite, friendly and incredibly helpful. Adam was a dream to deal with and the man that washed the cars was witty and happy. The car we bought was checked over thoroughly before we could have it just to make sure it was perfect. Thank you all for a truly painless procedure.
"Thank you so much"
By Annie McAteer
I visited Springvale car sales back in February and bought a car off Adam. I can't recommend using Springvale cars enough, he went above and beyond for me and the communication was great. I didn't feel pressured at all and as a female buying a car i felt supported and sufficiently informed. There was a slight issue with the sensor on the car i purchased and this was fixed with no problem at all even after the 3 months. Thank you so much for making buying the car so stress free.
By Maria M
Such a friendly helpful place, nothing is too much trouble even though I bought my car over a year ago the service has always been amazing, just this week my gear cable snapped, and I was stuck with my kids in the car, I gave these guys a call and they came straight out to me and my kids, took my car back to the garage and had it fixed by next day, just couldn’t say how really thankful we are .
"Straightforward, and accommodating."
By Dan B
An overall great exeriance, no complaints. I called in advance to ask if the car I was interested in is still available and then headed down to have a look. I wasnt hounded and questioned, I was just given the keys to give the car a test drive. It was all very straight forward. My partner is in the market for a new car and we'll be calling up to see what they have available.
"A TRULY UNIQUE CUSTOMER EXPERIENCE, A ONE OFF."
By Jackie D
This was a truly distressed purchase, we were in immediate need of a replacement car and thank goodness we found Springvale Car Sales. We couldn't get to the showroom immediately (no car!) but had seen a car that we were interested in and had discussed the details with Springvale Car Sales. They then asked where we lived and came to collect us, most certainly not expecting that. They collected us in the car we had expressed interest in which allowed us to enjoy the experience of being driven in the car of our choice and being able to ask questions. I then had a test drive with them. When we disused the purchase, they presented the options and we secured a really good deal. All done in the form of a conversation, no selling, no pressure. Very easy, very calm. If that wasn't enough, he then took us to the garage where our car was awaiting collection. Again,we weren't expecting that. They helped with all the paperwork, and have been an absolute joy to deal with. Amazing.
"An enjoyable experience"
By Lynne G
I recently bought a car here and I found them friendly helpful and honest. They were realistic about the car I bought with no big sales pitch. The price was fair, it is 11 years old , with a new MOT, full service history, 3 month warranty, 1 year AA cover, 2 keys ,clean, with new floor mats and petrol in the tank. I can't fault the service. I have only had the car a week but so far its going well.The Garage is a bit out of the way, but well worth seeking out. I can certainly recommend it.
By Mel P
Excellent service nothing is too much trouble would highly recommend.
"These guys were great"
By Gavin Richardson
I came here to find a car for my mum and these guys were great. I got all the info and advice I needed before the sale. They provided all paperwork and were happy to help even after the sale. Top place and trustworthy.
"First class service"
By Sue Bevan
First class service I would recommend them nothing was to much tròuble they deserve 5 stars
"Helpful, friendly and professional"
By Claire Burgess
Helpful, friendly and professional, a great all round service with lovely people. The car was recommended to me for my needs and is perfect. Thank you both for your very easy going car buying experience, no hassle, no pressure and a great purchase.
"Friendly, helpful and professional"
By Sebastian Pacuk
I bought my car around three months ago and couldn’t be more happy. It’s working like a charm. Adam and Chris were really friendly, helpful and professional. Definitely first place to go when I’ll decide to change my car.
"Would recommend to anyone"
By Rhydian Gibbs
Purchased a car today. Knowledgeable and friendly staff who couldn't do enough to help me. Very reasonable prices will be going there in future for another car! Would recommend to anyone
"Very comfortable and friendly experience "
By D Labe
I found Chris and Adam very pleasant and helpful, nothing was too much trouble. I had a small problem which they resolved with no question at all. Overall a very comfortable and friendly experience and I would recommend anyone to purchase a vehicle from them.
"Relaxed atmosphere for a lady buyer"
By J Horton-Stanley
Excellent experience at Springvale Car Sales. No hard sell, lots of info given and a relaxed atmosphere for a lady buyer. I'm loving my new set of wheels, it was worth the trip across the bridge
"Service is second to none"
By K Howard
This is the third time we've purchased a car from Chris and Adam at Springvale Car Sales service is second to none they go above and beyond to make sure you get the best deal possible. Cheers lads
"I would definitely recommend them!"
By S Lemoigne
Bought my first car with Chris and he was very knowledgeable. I felt safe dealing with him. I had minor issues with the car passed the second year and he did everything to help and sorted things very quickly. I would definitely recommend them!
"First class aftercare service"
By D Bailey
Brilliant service. Both friendly and knowledgeable staff. Would highly recommend. Felt no pressure to buy and was given ample time to view cars on forecourt with no sales pitches , then picked a car and was given as much time as we wanted to view it and test drive it. Staff had full knowledge of the car and was able to answer all my questions. We drove car away from there knowing we had bought from a really trust worthy business. Definitely a 5* .
Now 3 months on from purchase had small issue with light on dash and recived first class aftercare service from Springvale Car Sales who resolved issue immediately with a second to none response and professionalism again friendly and approachable. Myself and my wife would highly recommend. Great company!