We pride ourselves on our customer service and overall customer satisfaction, at Springvale Car Sales we work effortlessly to ensure all of our customers have a pleasant buying or selling experience.
This page shows the latest testimonials from some of our delighted customers we have had the pleasure to deal with to prove our dedication to our overall customer service.
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By Maria M
Such a friendly helpful place, nothing is too much trouble even though I bought my car over a year ago the service has always been amazing, just this week my gear cable snapped, and I was stuck with my kids in the car, I gave these guys a call and they came straight out to me and my kids, took my car back to the garage and had it fixed by next day, just couldn’t say how really thankful we are .
"Straightforward, and accommodating."
By Dan B
An overall great exeriance, no complaints. I called in advance to ask if the car I was interested in is still available and then headed down to have a look. I wasnt hounded and questioned, I was just given the keys to give the car a test drive. It was all very straight forward. My partner is in the market for a new car and we'll be calling up to see what they have available.
"A TRULY UNIQUE CUSTOMER EXPERIENCE, A ONE OFF."
By Jackie D
This was a truly distressed purchase, we were in immediate need of a replacement car and thank goodness we found Springvale Car Sales. We couldn't get to the showroom immediately (no car!) but had seen a car that we were interested in and had discussed the details with Springvale Car Sales. They then asked where we lived and came to collect us, most certainly not expecting that. They collected us in the car we had expressed interest in which allowed us to enjoy the experience of being driven in the car of our choice and being able to ask questions. I then had a test drive with them. When we disused the purchase, they presented the options and we secured a really good deal. All done in the form of a conversation, no selling, no pressure. Very easy, very calm. If that wasn't enough, he then took us to the garage where our car was awaiting collection. Again,we weren't expecting that. They helped with all the paperwork, and have been an absolute joy to deal with. Amazing.
"An enjoyable experience"
By Lynne G
I recently bought a car here and I found them friendly helpful and honest. They were realistic about the car I bought with no big sales pitch. The price was fair, it is 11 years old , with a new MOT, full service history, 3 month warranty, 1 year AA cover, 2 keys ,clean, with new floor mats and petrol in the tank. I can't fault the service. I have only had the car a week but so far its going well.The Garage is a bit out of the way, but well worth seeking out. I can certainly recommend it.
By Mel P
Excellent service nothing is too much trouble would highly recommend.
"Very comfortable and friendly experience "
By D Labe
I found Chris and Adam very pleasant and helpful, nothing was too much trouble. I had a small problem which they resolved with no question at all. Overall a very comfortable and friendly experience and I would recommend anyone to purchase a vehicle from them.
"Relaxed atmosphere for a lady buyer"
By J Horton-Stanley
Excellent experience at Springvale Car Sales. No hard sell, lots of info given and a relaxed atmosphere for a lady buyer. I'm loving my new set of wheels, it was worth the trip across the bridge
"Service is second to none"
By K Howard
This is the third time we've purchased a car from Chris and Adam at Springvale Car Sales service is second to none they go above and beyond to make sure you get the best deal possible. Cheers lads
"I would definitely recommend them!"
By S Lemoigne
Bought my first car with Chris and he was very knowledgeable. I felt safe dealing with him. I had minor issues with the car passed the second year and he did everything to help and sorted things very quickly. I would definitely recommend them!
"First class aftercare service"
By D Bailey
Brilliant service. Both friendly and knowledgeable staff. Would highly recommend. Felt no pressure to buy and was given ample time to view cars on forecourt with no sales pitches , then picked a car and was given as much time as we wanted to view it and test drive it. Staff had full knowledge of the car and was able to answer all my questions. We drove car away from there knowing we had bought from a really trust worthy business. Definitely a 5* .
Now 3 months on from purchase had small issue with light on dash and recived first class aftercare service from Springvale Car Sales who resolved issue immediately with a second to none response and professionalism again friendly and approachable. Myself and my wife would highly recommend. Great company!